We offer a hassle-free 7-day return window starting from the date your order is delivered. Unfortunately, we cannot accept returns or exchanges once this period has passed.

To qualify, you must notify us and provide a valid tracking number within the 7-day window. The tracking information must show that the carrier took possession of the return package within this timeframe for it to be considered valid. Returns shipped or reported after this period may be denied.

Refunds are typically processed within 15 business days after we receive and inspect your returned item, or up to 30 business days for orders of $7,000 or more.

If your order included free shipping, the actual outbound shipping cost paid by Collectible Infinite LLC may be deducted from your refund. If a prepaid return label is provided, its cost may also be deducted unless the return is due to our error (such as receiving a defective or incorrect product). Deductions are made at our sole discretion.

Before sending any return, please email us to confirm the correct return shipping address, as our return department uses a different facility than the address shown on the website footer.